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Black Carphone Warehouse Worker Wins Racial Discrimination Claim After Boss ‘Violated His Dignity’

A young black Carphone Warehouse worker has won a race discrimination claim after his boss told him not to speak to customers in Kensington as if they were from Brixton.

Daniel Foster was sacked after working just three shifts with his new manager who suggested the way staff should speak to customers was different in the two areas of London.

Alyanora Abdalla told Daniel he needed to take account of 'more affluent' shoppers, saying: 'The way you speak is very abrupt and not suited to our clientele.'

An employment tribunal ruled that she had directly discriminated against Mr Foster on grounds of race on three occasions, including being 'aggressive' towards him on their first shift together.

Mr Foster worked in a sales post at Carphone Warehouse on Kensington High Street, London. He was 22 years old and was the only black employee at the branch.

The tribunal heard Ms Abdalla and Mr Foster first worked together in September 2019.

Mr Foster arrived and clocked in at noon, when his shift started but had cycled in and was out of breath and sweaty, and so not immediately ready to start.

The panel heard Ms Abdalla greeted him on the floor, saying 'why are you late?' in a hostile tone, and required him to complete a late form.

Employment Judge Tamara Lewis said: 'Ms Abdalla jumped on him in an aggressive manner regarding his lateness at the very start of their first shift working together.

'This is more than an ill-advised way to start an employment relationship, it is very surprising.'

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