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Woman called 999 to complain she had mushrooms on her pizza

Culled from Metro News

A potty-mouthed woman phoned 999 to complain about being delivered a pizza with mushrooms on it.

Essex Police released the recording of the woman ranting about her takeaway torment to warn people not to waste their time by ringing 999 for non-emergencies.

The 999 call recording starts with the woman complaining: ‘I’ve basically been mugged off by a fucking takeaway, would you believe it?’

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‘I rang up for a number 18, a number 18, a meat feast, but she trying to tell me “nah nah you ordered a number eight”, I am allergic to mushrooms so I know for a fact that I did not order a number eight.’

Then, displaying the frustration of someone staring at a pizza they cannot eat, she moaned: ‘So I am sitting here with a pizza with fucking mushrooms on that I can’t eat. £11.99 later and she (the pizza shop manager) will not help me.

’ The 999 call handler tries to find out how this could be a matter for the police before woman admitted she did not exactly know and ‘just wanted her money back’.

Essex Police released several recordings by misguided members of the public wasting their time by phoning 999 about non-emergencies as part of the More Time to Fight Crime campaign.

One man rang 999 to report a bull in a field and another caller complained about a police helicopter flying above his house.

Superintendent Kevin Baldwin, who heads up the force’s control room said: ‘There’s nothing that frustrates my team more than picking up the phone on a 999 call only for it to be a call which plainly isn’t an emergency and is sometimes a deliberate hoax.

‘This is a very busy time of the year where we are working flat out, so answering a 999 call made by someone who should have a bit more common sense isn’t just infuriating, it could risk the life of someone who really needs us but can’t get through.’

Police figures have revealed a seasonal spike in crime which saw the Essex force record its busiest 24-hour period in recent memory.

Assistant Chief Constable Andy Prophet said: ‘People are used to understanding that for the NHS winter is an exceptionally busy time, but for us it’s summer.

The extra calls for help we get over the summer amount to about one day extra per week over what we expect during other seasons.

‘That means sometimes people reporting a genuine incident but one that isn’t an emergency might have to wait a little longer for our help.’

‘We don’t have extra officers on duty over the summer so making sure we are where we need to be means two things: firstly that we put extra demands on hard-working police officers and staff; and secondly that we have to take difficult decisions about what incidents we go to first or at all.

’The More Time to Fight Crime campaign aims to increase awareness about what is and isn’t a policing matter in a bid to reduce demand on the force for non-police matters including noise nuisance to potholes and dog fouling to abandoned vehicles.

The non-emergency police number is 101.

My view: The woman should be fined for wasting police time, it'll stop other nuisance calls, the woman should have asked the pizza manager to listen to the pre-recorded conversation of her order, so they can verify the actual order. Honestly I feel for the 999 operators that listen to some of these time wasting crass calls, as calls like these puts lives at risk by preventing operators from answering genuine emergency calls.

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